Delivery & Shipping

We provide home delivery through either our own courier, third party couriers and customers can also elect to pick up goods purchased. A delivery charge is applicable depending on weight, dimensions, distance or destination.

Shumba Africa enables varying merchants to sell their products on the marketplace. Each vendor maintains its own shipping policies which are displayed on a product basis.

Our featured vendor SA Direct, offers free shipping on purchases of USD $150 and USD $300 and above  to Zone 1 and Zone 2, respectively within Zimbabwe. See table below:

  Zone 1 Zone 2
Cities Harare, Bulawayo, Mutare, Masvingo Gweru, Kwekwe, Kadoma, Rusape
Flat Rate Fee USD $10 USD $20
Minimum spend for Free shipping (USD) USD $150 USD $300
Free Local Pick-Up Available Coming Soon

Typical delivery time with our carrier is 5-10 days. Costs will be shown during the checkout process.

For any questions, please contact [email protected]

All goods/ documents should be ready at time of pickup and easily accessible.

For all your customized demands, please contact the Sales Department/ Customer Service Department.

Rates may change subject to number and dimension of boxes and other orders given for delivery.

International

We are currently not shipping outside of Zimbabwe.

Delivery Policy

All products purchased or ordered through the Website https://shumba.africa shall be delivered as per the delivery time and shall be specifically mentioned for each product sold on the marketplace.

All the products purchased or ordered through the Website shall be delivered based on the location entered by You while completing the purchase or order. Delivery shall be made by our own courier, or third party vendors. Then the delivery details including, but not limited to the estimated time of delivery, shipping, notifications etc. shall be provided by the courier or third party vendor. In such events, Paystream Global LTD, and website https://shumba.africa shall not be liable, or responsible in whatsoever manner.

Notification

In case an order is placed through the website https://shumba.africa, we shall notify You via email (using the email address linked to your account) including the details of your order delivery options.